Privacy Policy

Introduction

At rin95, we understand that your privacy matters. This Privacy Policy explains how rin95 ("we", "us", or "our") collects, uses, discloses, and protects the personal information of players and visitors who access our platform at https://rin95.net. We serve players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond — and we are committed to handling your data with care, transparency, and respect.

By accessing or using the rin95 platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform. This policy applies to all users aged 21 and above who are eligible to use our services.

Information We Collect

When you register for an account, make a deposit, place a bet, or contact our support team, we may collect the following categories of personal information:

• Identity information: full name, date of birth, gender, and national identification details required for account verification.
• Contact information: email address, phone number, and residential address including city (e.g. Dhaka, Chittagong, Sylhet).
• Financial information: payment method details related to bKash, Nagad, Rocket, Upay, or bank transfers; transaction history and account balance records.
• Gameplay data: betting history, game session records, sports selections, and responsible gaming preferences.
• Technical data: IP address, device type, browser type, operating system, pages visited, referral URLs, and session timestamps in Bangladesh Standard Time (BST, UTC+6).

How We Use Your Information

We process personal information only for legitimate purposes directly related to delivering and improving our services. Specifically, we use your data to:

• Create and manage your rin95 account, verify your identity, and maintain account security through KYC procedures.
• Process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods, and maintain accurate financial records.
• Deliver customer support, resolve disputes, and respond to your queries in a timely and accurate manner.
• Comply with applicable legal and regulatory obligations, including anti-money laundering (AML) checks and responsible gaming requirements.
• Personalise your gaming experience, offer relevant promotions, and improve the overall platform based on aggregated usage analytics.

Cookies and Tracking Technologies

rin95 uses cookies and similar tracking technologies to recognise returning visitors, remember session preferences, and analyse traffic patterns across the platform. Cookies are small text files placed on your device when you visit our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

You may adjust your browser settings to block or delete cookies at any time. However, please note that disabling cookies may affect the functionality of certain features on the rin95 platform, including your ability to stay logged in during a session.

Data Sharing and Disclosure

rin95 does not sell or rent your personal information to third parties. We may, however, share your data in the following limited circumstances:

• Service providers: trusted third-party vendors who assist with payment processing (e.g. bKash, Nagad gateway integrations), identity verification, fraud prevention, and platform analytics — all bound by strict confidentiality obligations.
• Legal obligations: where required by applicable law, court order, or regulatory authority, we may disclose personal information to the extent strictly necessary and proportionate to comply with that obligation.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change that affects your personal data.

In all cases, we require that any party receiving your data maintains appropriate security measures and uses the data only for the purpose for which it was shared.

Payment Data Security

rin95 applies industry-standard SSL encryption across all pages and connections on the platform, protecting data in transit between your device and our servers. Payment transactions processed through bKash, Nagad, Rocket, and Upay are handled through secure gateway integrations, and we do not store full payment credentials on our servers.

We also implement access controls to ensure that only authorised personnel can access sensitive user data, and all internal access is logged and audited on a regular basis. While no system can guarantee absolute security, rin95 takes reasonable and proportionate measures to protect your financial and personal information.

Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required to fulfill legal, financial, or compliance obligations. Transaction records, KYC documents, and betting histories may be held for extended periods in line with applicable anti-money laundering regulations. When data is no longer required, we delete or anonymise it in a secure manner. You may request deletion of your account and associated data by contacting our support team at [email protected]; requests are subject to applicable legal retention requirements.

Your Rights and Choices

As a user of rin95, you have the following rights regarding your personal information. To exercise any of these rights, please contact us at [email protected] and we will respond within a reasonable timeframe:

• Right to access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any information we hold is inaccurate or incomplete, you may ask us to correct it.
• Right to erasure: subject to legal retention obligations, you may request that we delete your personal data.
• Right to restrict processing: you may ask us to limit how we use your data in certain circumstances (e.g. while a data accuracy dispute is being resolved).
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before your withdrawal.

We aim to process all data rights requests fairly and promptly. Please note that some requests may be subject to identity verification to prevent unauthorised access to your account information.

Children's Privacy

rin95 is strictly an adults-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, solicit, or process personal data from anyone under the age of 21. If we become aware that personal data has been collected from a person under 21 without verified parental or guardian consent, we will take immediate steps to delete that data from our systems. If you believe a minor has registered on rin95, please contact us immediately at [email protected].

Changes to This Privacy Policy

rin95 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will post the revised policy on this page with an updated effective date, and we may notify you via email or an in-platform notification. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the rin95 platform after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way rin95 handles your personal information, our support team is available to assist you. Please reach out to us through the contact details below — we will make every effort to respond promptly and helpfully.

Email: [email protected] (plain text — not a clickable link). Our support team operates during Bangladesh Standard Time (BST, UTC+6) business hours and typically responds within 24 hours.